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mercredi 19 juin 2019

Info Post
By Mark Peterson


If you have a business, you are required to keep a landline number that you have to submit as your contact information for government offices and customers. Telephone companies offer various packages for businesses when it comes to their communication needs. One of your options is to sign up for vanity phone numbers that will let you choose a special sequence for your company. Here are some reasons for subscribing to this.

Your telephone number becomes easy to remember. This works great if the customers frequently have to contact you to avail of your products and services. It can also prevent them from incorrectly dialing a digit, which can lead to missed business opportunities. A special number also looks great in advertisements and calling cards.

One way to show that you mean business is investing in tools that will improve your customers experience with your company. By purchasing a more costly premium number than opting for a regular one, you send your clients a message that you would like your transactions to be convenient for them. Being easy to reach is a great factor if customers will be placing orders over the telephone.

Boost your company branding with a personalized number. If you are a company that requires your customers to visit your location, you can choose a series of digits that is related to your address. Aside from easy to remember patterns, you can also opt for ones that spell out your main product, vision or company name.

If your customers are located in several areas with different area codes and calling you may cost additional fees, you can also sign up for a toll-free number. This will reduce your customer's worries about having to spend more when calling you, regardless of where they are in the country. But if your business only serves a few area codes, you can check with your telephone company about purchasing the same series of numbers within different area codes.

Keep in mind that your contact information becomes a part of your customer service and company branding. Whether you opt for a toll-free number or a few local numbers in different area codes, think of a pattern that is easy for your clients to remember or to dial. You should also consider that some of your callers do not readily use alpha-numeric keypads, so if your number spells out a word, be sure to include the corresponding digits to dial.

Once you have made up your mind about getting a special number, inquire with your telephone company about the contract period. This lock in period reserves the number for you for a specific period. Not being aware on this may pose problems related to early termination fees or not being able to renew your contract to reserve the digits for another year.

If you are looking on expanding your business and serving your clients better, having a special number can make your company look more professional and accessible. Just consider the expenses that may be tied to this such as the premium fees, early termination and call forwarding features.




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